Shipping & Returns

GetBigPills.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO and International addresses. Please be aware that customers assume risk for orders shipped Internationally that are undeliverable due to Customs.

Shipping Information

Free Shipping Promotions

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Orders qualifying for FREE shipping are shipped via USPS First Class Mail only. To qualify for FREE shipping, cart subtotal must be a minimum of $75 after coupon codes are applied, and the FREE shipping option must be selected at checkout. FREE shipping is available in the contiguous U.S. states, Puerto Rico, U.S. Virgin Islands and Military APO/FPO addresses only. Some products are excluded from FREE shipping, please see product page for details. 

We offer shipping via United States Postal Service and UPS. During checkout you will be able to select a shipping method based on Time Frame and Cost. We do not Mark up our shipping rates. All order ship from our warehouse in either Florida or New Jersey depending on stock.

  • ORDER BY 2:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
  • Delivers in 4-10 Days  - Due to COVID-19, USPS First Class packages may be delayed up to two weeks. To ensure timely delivery, please choose USPS Priority Mail or UPS.
  • Delivery Time Is NOT Guaranteed
  • You will be emailed a Delivery Confirmation Number that will show Proof of Delivery Only.
  • We ship to PO Boxes.
  • For more information on USPS delays due to COVID-19, please visit the following update at www.USPS.com »

 

EXPEDITED U.S.A. SHIPPING METHODS

usps-priority-logo.pngUSPS Priority Mail – 2-4 Days Delivery

Delivery to PO Boxes, Alaska, Hawaii, Military Addresses (APO and FPO), Puerto Rico, Guam, US Virgin Islands. Transit time does not include Sundays, or Major Holidays. Using This Method:

  • Please allow 24 Hours for processing
  • Delivery Time Normally 2-4 Days
  • You will be emailed a Detailed Tracking Number.
  • We ship to PO Boxes.

 

UPS Next Day Air or Air Saver  

 UPS LogoDay Guaranteed by 5:00pm. No Saturday, Sunday or Delivery on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:

  • ORDER BY 12:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
  • Orders Received After 12pm Will Be Shipped the Next Business Day
  • Orders Placed FRI after 12pm, SAT or SUN will Ship on Monday
  • Only Available in the USA
  • We Will Email You A Detailed Tracking Number

 

UPS LogoUPS 2nd Day Air – from $12.99

GUARANTEED to arrive on the 2nd Business Day. No Saturday, Sunday or Delivery on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:

  • ORDER BY 12:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
  • Orders Received After 12pm Will Be Shipped the Next Business Day
  • Orders Placed FRI after 12pm, SAT or SUN will Ship on Monday
  • Only Available in the USA
  • We Will Email You A DETAILED Tracking Number

 

UPS Ground Transit Time 1-5 Days – from $6.95

UPS LogoNo Delivery on Saturday, Sunday or on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:

  • Please allow 24 Hours for processing
  • Orders Received After 2pm Will Be Shipped the Next Business Day
  • Orders Placed FRI after 2pm, SAT or SUN will Ship on Monday
  • Only Available in the USA
  • We Will Email You A DETAILED Tracking Number
  • We ship from Zip Code 33716

 

 

International Shipping Information

 

GetBigPills.com offers its products across the globe. When placing an International order please understand that the order MUST BE SHIPPED TO THE CREDIT CARD HOLDERS BILLING ADDRESS. All international shipments are verified before shipping with either Visa, Mastercard, or American Express.

 

A few notes for a successful international delivery:

  • Customer is responsible for "Taxes" or "Duty" and any Customs Fees due to your country.
  • Customs will hold your order until you pay any Taxes due to your country.
  • Orders Shipped to Canada will be labeled "Vitamins"
  • Orders Shipped to the UK will be labeled "Vitamin" There is NO VAT on condoms shipped to the United Kingdom
  • All other countries will be labeled "Beauty Aids"
  • WE DO NOT SHIP TO GHANA or NIGERIA
  • International Shipments take 1 day additional for order processing so if you order today your order will ship the Next Business Day.

 

WE OFFER MANY INTERNATIONAL SHIPPING METHODS from both USPS and UPS. Depending on your country, you will see all rates and Approximate Delivery Times during checkout. 

usps-logo.gifUSPS International Express Mail – 3-5 Days 

Exact Cost Will be calculated during checkout based on Product Weight and Zone. Using This Method:

  • INCLUDES $100 INSURANCE
  • We Will Email You A DETAILED Tracking Number

USPS International Priority Mail – 6-10 Days

  • Exact Cost Will be calculated during checkout based on Product Weight and Zone.
  • We Will Email You A DETAILED Tracking Number

USPS International First Class (delivery time varies by destination)

  • Exact Cost Will be calculated during checkout based on Product Weight and Zone.
  • Delivery to Canada and United Kingdom is normally 10-14 days. Other countries can take up to 30 Days.
  • We Will Email You A DETAILED Tracking Number

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UPS International Expedited

We offer UPS Global Shipping to Canada and Other Countries. During Checkout you will see available options and rates if UPS Global is available to your country. Please Visit UPS.COM for detailed information on each shipping method. 

 

 

 

INTERNATIONAL SHIPMENT TERMS & CONDITIONS

 

Final delivery of International packages is handled by the postal service of the recipient's country. On rare occasions, a package may be delayed by customs procedures. WE CANNOT GUARANTEE A DELIVERY DATE. AND WE ARE NOT RESPONSIBLE FOR LOST INTERNATIONAL SHIPMENTS, CUSTOMS, OR DELAYS. BY PURCHASING ON OUR WEBSITE YOU AGREE TO HOLD US HARMLESS FOR ANY LOST INTERNATIONAL SHIPMENTS. Choosing the "International Global Express Mail" option is quickest and most reliable chose. Using "Global International Express Mail" will include INSURANCE. Please understand that after a package leaves the USA we have no control as to where it is. If your country has a notoriously bad post office, please DO NOT ORDER. Please know the Laws of your country also. Though we ship in a plain box and we fill customs forms with the declaration of Health and Beauty Products, WE ARE NOT RESPONSIBLE FOR SEIZED MERCHANDISE. YOU ARE PLACING THIS ORDER AT YOUR OWN RISK.

 

OUR PRIVACY GUARANTEE

discreetshipping.jpgAt GetBigPills.com, your privacy is of the utmost importance. Upon completion of your order, you will receive a confirmation email with order details, then a second email with shipping information and a tracking number. All orders are shipped in plain packaging with “Shipping Department” on the return label.

 

Your package will not indicate the store name or contents. 

 

ALWAYS PLAIN BOX SHIPPING!

 

Visit this page for our full privacy statement and promise

 

 

 

RETURN POLICY

Effective 4/1/2020: due to the nature of the product and Get Big Pills corporate COVID-19 safety policies, we cannot accept returns at this time. All sales are final. 

If there was an error in your order, we will gladly replace any product that was incorrectly shipped. Please email Customer Service and include your order number. A Customer Service Agent will respond within 24 hours. 

Please note:
• Get Big Pills can not refund or replace products that have already been consumed.
• Get Big Pills can not guarantee the results advertised.